Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
CVE Status: Modified
Attribute | Value |
---|---|
Attack Complexity | LOW |
Attack Vector | NETWORK |
Availability Impact | NONE |
Base Score | 6.5 |
Base Severity | MEDIUM |
Confidentiality Impact | HIGH |
Integrity Impact | NONE |
Privileges Required | LOW |
Scope | UNCHANGED |
User Interaction | NONE |
Vector String | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |
Exploitability Score | 2.8 |
Impact Score | 3.6 |
Source | [email protected] |
Type | Primary |