In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.
CVE Status: Modified
Attribute | Value |
---|---|
Attack Complexity | LOW |
Attack Vector | NETWORK |
Availability Impact | NONE |
Base Score | 5.3 |
Base Severity | MEDIUM |
Confidentiality Impact | LOW |
Integrity Impact | NONE |
Privileges Required | NONE |
Scope | UNCHANGED |
User Interaction | NONE |
Vector String | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N |
Exploitability Score | 3.9 |
Impact Score | 1.4 |
Source | [email protected] |
Type | Primary |